Privacy Policy

At Veil Studioz, your privacy matters. This policy explains exactly what information we collect, why we collect it, and how we protect it — in plain language, no legal jargon.

1. Who We Are

Veil Studioz ("we", "us", "our") is a Shadow Operator Agency based in Canada. We operate the website at veilstudioz.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or engage with us as a potential or active partner.

2. Information We Collect

We collect the following types of information: • Contact Information: When you submit your email address through our contact or application form, we collect that email address and any other information you voluntarily provide. • Usage Data: We may automatically collect information about how you interact with our Site, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. • Communications: If you contact us directly via email or any other channel, we collect the content of those communications. • Partnership Data: If you become a partner, we may collect additional business information including revenue data, offer details, and performance metrics as outlined in your Partnership Agreement.

3. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and evaluate partnership applications • Deliver and manage our services under the Partnership Agreement • Send you updates relevant to your partnership or application • Improve and optimize our Site and services • Comply with legal obligations under applicable Canadian law • Protect our rights and the rights of our partners We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

We process your personal information on the following legal bases under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA): • Consent: Where you have provided explicit consent, such as submitting your email address through our form. • Contractual Necessity: Where processing is necessary to fulfill our obligations under a Partnership Agreement. • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and communicating with potential partners. • Legal Obligation: Where we are required to process your information to comply with applicable law.

5. Cookies & Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. We may use: • Essential Cookies: Required for the Site to function properly. • Analytics Cookies: To understand how visitors interact with our Site (e.g., via Google Analytics or similar tools). You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site. By continuing to use our Site, you consent to our use of cookies as described in this policy.

6. Third-Party Services

We may use third-party service providers to help operate our Site and deliver our services, including but not limited to: • Form submission services (e.g., Formspree) • Hosting and deployment platforms (e.g., Vercel) • Analytics tools These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We encourage you to review the privacy policies of any third-party services we use.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Specifically: • Application and contact data is retained for up to 12 months if no partnership is established. • Partnership-related data is retained for the duration of the partnership and up to 3 years following termination, as required for legal and accounting purposes. After the applicable retention period, your data will be securely deleted or anonymized.

8. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Withdraw consent for processing where consent is the legal basis • Request deletion of your personal information, subject to legal retention requirements • Lodge a complaint with the Office of the Privacy Commissioner of Canada To exercise any of these rights, please contact us at the email address listed below. We will respond to your request within 30 days.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

11. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit through links on our Site.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Email: imamfadeel@veilstudioz.com You also have the right to contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated: www.priv.gc.ca

This policy was last updated on May 9, 2026. Questions? Reach out at imamfadeel@veilstudioz.com